A Proud Moment for Our BMW and MINI Teams

Rebecca Maloney, CEO of Dick Lovett, explains:

“To be recognised as the overall BMW and MINI Retailer of the Year - the highest honour a Retailer can receive - and to be the first Group to achieve both in the same year, is a tremendous source of pride for us. Not because of the trophies themselves, but because of what they represent. They reflect the care, commitment, and professionalism our teams show every single day. Being recognised by BMW Group in our 60th year, and as their longest‑serving UK partner, makes this moment especially meaningful.”

Our Managing Director, Russ Trotman, adds:

“What matters most to us is how our customers feel when they interact with our teams. This recognition is a direct result of our teams consistently putting customers first, supporting one another, and holding themselves to high standards. We are incredibly proud of what they’ve achieved together.”
 

Recognised by BMW and MINI

The BMW Group Retailer of the Year Awards recognise excellence across sales, marketing, customer experience, and operational performance.

David Beattie, Director of MINI UK and Ireland, commented:

“The transition to The New Retail has marked an important step for MINI, designed to deliver a more consistent and transparent experience for customers. The winners demonstrate the expertise and agility that continue to strengthen the MINI brand.”

We are grateful for this recognition and for the close partnership we continue to enjoy with BMW Group.

Speaking at the ceremony, David George, Chief Executive Officer of BMW Group UK & Ireland, said:

“In what continues to be a challenging and fast‑moving market, our retailers have delivered strong performance while keeping customers at the centre of everything they do. The winners recognised represent the highest standards across our network and their resilience, leadership and focus on customers set the benchmark for our brands.”

60 Years of Dick Lovett

This achievement comes during a particularly meaningful year for us, as Dick Lovett celebrates 60 years as a family‑run business. We are also proud to be BMW’s longest‑serving retail partner in the UK, a relationship built on shared values, trust, and a long‑term commitment to doing things properly.

As we look ahead, our focus remains unchanged: continuing to invest in our people, caring for our customers, and delivering experiences we can all be proud of.

To our teams - thank you.

To our customers - we are grateful for your trust.