Service Advisor
Benefits with the role
- Bonus scheme
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Dick Lovett Land Rover Melksham is looking for an enthusiastic and customer-focused Service Advisor to join our team.
At Dick Lovett, we believe in Customer Satisfaction through Staff Satisfaction, creating a supportive environment where our people can thrive and deliver exceptional service.
If you share the values of the Land Rover brand and Dick Lovett Group, can manage a busy workload, and are passionate about delivering outstanding customer service, we'd love to hear from you.
Key Responsibilities
Key responsibilities:
- Deliver a great experience for our customers in for servicing and repairs
- Booking services
- Completing repair orders
- Communicating any required repairs to our customers
- Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales
Essential Skills and Qualifications
Essential Qualifications:
• Previous experience in a Service Advisor role is essential for this role.
• A Full UK Driving Licence is also essential for this position.
• A natural communicator with outstanding listening skills and a genuine passion for customer care.
• Organised, adaptable, and confident—ready to thrive in a busy, energetic setting.
• Professional, presentable, and knowledgeable about automotive products and services.
If you are looking to take the next step in your career as a Service Advisor and develop your expertise within a premium automotive brand, this is an excellent opportunity to join an official Land Rover retailer. You will benefit from comprehensive manufacturer training, gain exposure to the latest vehicle technologies, and build the skills needed to thrive in an evolving automotive industry.
We offer a competitive package and are happy to discuss earning potential based on your experience. If you would like to learn more about the role, please get in touch or submit your application today.
Working at Land Rover Melksham
Explore locationIn 2017, we opened our doors to our first Jaguar Land Rover dealership. With large new and used car showrooms and a drive-in service centre, the facility was created with customers in mind with a warm, modern design, featuring a barista bar and lounge style waiting areas. Along with a 21-bay workshop, we are able to provide a sales and aftersales experience befitting of this fine British marque.
Our Jaguar Land Rover dealership is located off the A350, which joins the M4 motorway at Junction 17, and is easily commutable from Chippenham, Bath, Trowbridge, and Westbury.
Working in the Service team
Explore teamWorking in the Service Team means that no two days are ever the same. As a member of our Service Team, whether you are front of house, assisting customers with their service enquiries, or behind the scenes assessing a vehicle's safety, you will be responsible for ensuring that our customers receive the very best customer service long after they’ve purchased their car or motorcycle from us.
Service Advisor
