Parts Advisor
Benefits with the role
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Land Rover dealership Melksham are looking for a motivated Parts Advisor to join our team! If you have experience of working in the automotive industry as a Parts Advisor, we would like to hear from you.
The ideal candidate will be a great team player, have a passion for cars and be a great communicator with both customers and colleagues. We are looking for a highly organised individual who appreciates that detail is everything and embraces the values of Dick Lovett Group.
Key Responsibilities
- Ensuring all customers are dealt with promptly and courteously.
- Ensuring all parts are correctly checked against delivery notes, that they are binned accordingly and that all orders are checked before delivery note is signed.
- Ensuring phones are answered quickly, and trade enquiries are dealt with professionally.
- Ensuring that the Service Department requirements are dealt with accurately and information is passed on as comprehensively as possible. Identifying correct parts needed for Technicians is a key part of this role.
- Assisting in stock checks and van deliveries where required.
- Packing and loading Parts correctly.
Essential Skills and Qualifications
- We are looking for an ambitious candidate with previous dealership experience who has the ability to work on their own initiative as well as part of a team.
- A key component for us is someone with a passion for customer service, can do attitude, flexibility and an enthusiasm for cars.
- Previous use of Kerridge or DRIVE would be advantageous, along with brand knowledge which is preferred but not essential.
- Any Parts interpretation skills and knowledge of the motor industry would be a benefit to help you succeed in this role.
If you are excited by the opportunity to join a growing company and an exciting brand, we would like to hear from you today!
Working at Land Rover Melksham
Explore locationIn 2017, we opened our doors to our first Jaguar Land Rover dealership. With large new and used car showrooms and a drive-in service centre, the facility was created with customers in mind with a warm, modern design, featuring a barista bar and lounge style waiting areas. Along with a 21-bay workshop, we are able to provide a sales and aftersales experience befitting of this fine British marque.
Our Jaguar Land Rover dealership is located off the A350, which joins the M4 motorway at Junction 17, and is easily commutable from Chippenham, Bath, Trowbridge, and Westbury.
Working in the Parts team
Explore teamJoining our Parts Team presents an exciting opportunity for individuals who prioritise customer service and strive for excellence in their work.
As a valued member of our Team, you will play a crucial role in delivering exceptional service to our retail customers, Trade customers, and Workshop Technicians. Your commitment to ensuring the availability of parts will be instrumental in achieving "first-time" fixes for as many customers as possible.
Parts Advisor
