Parts Advisor
Benefits with the role
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
BMW Melksham are looking for a motivated Parts Advisor to join the team! If you have experience of working in the automotive industry as a Parts Advisor, we would like to hear from you.
The ideal candidate will be a great team player, have a passion for cars and be a great communicator with both customers and colleagues. We are looking for a highly organised individual who appreciates that detail is everything and embraces the values of Dick Lovett Group.
Key Responsibilities
What does this role involve?
- Communicating with customers promptly and courteously, while fulfilling their orders.
- Ensuring all parts are correctly checked against delivery notes, that they are binned accordingly and that all orders are checked before delivery note is signed.
- Handling phone enquiries efficiently and professionally.
- Ensuring that the Service Department requirements are dealt with accurately and information is passed on as comprehensively as possible.
- Assisting in stock checks and van deliveries where required.
- Packing and loading Parts correctly.
Essential Skills and Qualifications
- We are looking for an ambitious candidate who has the ability to work on their own initiative as well as part of a team.
- A key component for us is someone with a passion for customer service, can do attitude, flexibility and an enthusiasm for cars.
- Previous dealership experience would be beneficial. Use of Kerridge or DRIVE would be advantageous, along with BMW knowledge which is preferred but not essential.
If you are looking to progress as a Parts Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.
Working at BMW Melksham
Explore locationOur brand-new Melksham BMW dealership is conveniently located just off the A350, easily accessible from Junction 17 of the M4 motorway. We're approximately 15 miles from the city of Bath and 25 miles from the city of Bristol.
At BMW, we take pride in fostering a culture of innovation and excellence. The new eleven-car BMW showroom in Melksham features the new “Retail Next” design and shares a 27-bay workshop with MINI. As a company, we are committed to creating an environment that is collaborative, diverse, and inclusive, where everyone is given the opportunity to grow and succeed. When you work for BMW, you'll be part of a team that is passionate about pushing boundaries and driving progress in the automotive industry.
Working in the Parts team
Explore teamJoining our Parts Team presents an exciting opportunity for individuals who prioritise customer service and strive for excellence in their work.
As a valued member of our Team, you will play a crucial role in delivering exceptional service to our retail customers, Trade customers, and Workshop Technicians. Your commitment to ensuring the availability of parts will be instrumental in achieving "first-time" fixes for as many customers as possible.
Parts Advisor
