Receptionist
Benefits with the role
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Our Porsche Centre in Tewkesbury is looking to appoint a confident, well-presented Receptionist. You will be the face of our dealership responsible for creating a welcoming and memorable experience for every customer. Your primary focus will be on delivering outstanding customer service, adhering to Porsche standards, and ensuring every visitor enjoys a seamless and delightful customer journey
First impressions count, so a warm cheerful demeanour with a flexible can-do attitude is essential. You will be able to proactively manage our customers’ expectations as well as meeting their needs throughout their visit and over the phone swiftly building genuine rapport along the way.
Working as a Receptionist in the car industry is an exciting fast-paced job where no two days are the same. We welcome a variety of customers into our business, all with differing expectations and requests. One person might only be in the showroom for 10 minutes, while others may want to set up a space to work for the day.
Please note, this is a full-time position, including Saturdays on a rota basis (40 hours per week).
Key Responsibilities
- Act as the first point of contact for all visitors and callers, delivering a warm, professional welcome in line with the Porsche brand.
- Direct customers appropriately and support both sales and aftersales teams to ensure a smooth and efficient customer journey.
- Handle enquiries confidently, providing accurate information and clear communication at all times.
- Maintain a pristine showroom environment, ensuring displays and communal areas reflect Porsche standards.
- Provide exceptional hospitality, including refreshments and a comfortable waiting area, to enhance the customer experience.
- Support customer events as needed, assisting with planning and coordination.
- Carry out basic administrative tasks, such as managing correspondence.
- Uphold a polished appearance, strong communication skills, and a proactive approach to customer service.
Essential Skills and Qualifications
- Experience of working in a retail or hospitality environment in a customer facing role for at least one year
- Confident, professional, smart in appearance
- Basic IT and computer systems experience would be beneficial to this role.
If you have the experience we are looking for, and are a friendly and positive person, this is a fantastic opportunity to join our team. If you are excited by this role and the prospect of joining the welcoming and successful team at Porsche Centre Tewkesbury, please send us your CV and Cover Letter today.
Working at Porsche Centre Tewkesbury
Explore locationPorsche Centre Tewkesbury is the furthest North of our Porsche Centres and can be accessed from the M5 Motorway at Junction 9. Porsche believes that “people are the real engine” that drive the business forward.
Since opening its doors in 2014, the team at Tewkesbury have worked hard to deliver fantastic customer service to our customers in Cheltenham, Gloucestershire, the Cotswolds, Worcestershire, parts of Oxfordshire, and the surrounding areas. With exciting models and new technology coming to market, it has never been a better time to join the Porsche marque.
Working in the Customer Reception Team team
Explore teamBeing a part of the Customer Reception Team offers an exciting opportunity for those who are dedicated to delivering a personalised service to our valued customers.
As a member of our Team, your passion for delivering a personalised experience will shine through. Whether it's welcoming our customers, addressing their enquiries, or assisting them with their needs, you will play an important role in creating memorable and positive experiences.
Receptionist
