Parts Advisor
Benefits with the role
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
We are looking for an experienced and dynamic Parts Advisor to join our team and contribute to the success of the Porsche Centre Tewkesbury. If you have experience of working in the automotive industry as a Parts Advisor, we can provide excellent training to develop your skillset.
The ideal candidate will bring positivity, possess the desire to learn, a passion for cars and be a great communicator with both customers and colleagues. They will also be a highly organised individual who appreciates that detail is everything and embraces the values of both the Dick Lovett Group and Porsche Brand. Both dealership and manufacturer training will be provided.
Key Responsibilities
The successful candidate will be supporting all aspects of a busy Parts Department including:
- Ensuring all customers are dealt with promptly and courteously.
- Ensuring all parts are correctly checked against delivery notes, that they are stored accordingly and that all orders are checked before delivery note is signed.
- Ensuring phones are answered quickly and professionally.
- Ensuring that the Service Department requirements are dealt with accurately and information is passed on as comprehensively as possible.
- Supporting our Technicians.
- Maintaining the department's cleanliness and housekeeping.
- Assisting in stock checks and preparing deliveries.
- Packing and loading Parts correctly.
Essential Skills and Qualifications
- Must have experience of working in a Parts department in a franchised dealership
- Full driving licence is required
- Knowledge of Microsoft Office, Excel and Kerridge
We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.
Working at Porsche Centre Tewkesbury
Explore locationPorsche Centre Tewkesbury is the furthest North of our Porsche Centres and can be accessed from the M5 Motorway at Junction 9. Porsche believes that “people are the real engine” that drive the business forward.
Since opening its doors in 2014, the team at Tewkesbury have worked hard to deliver fantastic customer service to our customers in Cheltenham, Gloucestershire, the Cotswolds, Worcestershire, parts of Oxfordshire, and the surrounding areas. With exciting models and new technology coming to market, it has never been a better time to join the Porsche marque.
Working in the Parts team
Explore teamJoining our Parts Team presents an exciting opportunity for individuals who prioritise customer service and strive for excellence in their work.
As a valued member of our Team, you will play a crucial role in delivering exceptional service to our retail customers, Trade customers, and Workshop Technicians. Your commitment to ensuring the availability of parts will be instrumental in achieving "first-time" fixes for as many customers as possible.
Parts Advisor
