Service Advisor
Benefits with the role
- Bonus scheme
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
We are looking for a dynamic, customer‑focused Service Advisor who prides themselves on delivering the very best customer experience every time.
Porsche Centre Swindon is an established retailer representing one of the world’s most iconic automotive brands. Our Centre is committed to providing an exceptional ownership experience, combining precision, passion and premium service at every stage of the customer journey. As part of our dedicated Service team, you will play a key role in maintaining the high standards our customers expect and ensuring every visit reflects the quality and excellence synonymous with Porsche.
Key Responsibilities
As a Service Advisor, you’ll be the trusted link between our customers and the workshop, ensuring every interaction reflects the Porsche standard of excellence.
- Deliver first-class customer service, managing all servicing and repair needs with care and precision.
- Communicate clearly and confidently with customers, keeping them informed throughout their journey.
- Work closely with the Workshop Manager to ensure timely and high-quality completion of all work.
Essential Skills and Qualifications
- Previous experience in a Service Advisor role is essential for this role.
- A Full UK Driving Licence is also essential for this position.
- A natural communicator with outstanding listening skills and a genuine passion for customer care.
- Organised, adaptable, and confident—ready to thrive in a busy, energetic setting.
- Professional, presentable, and knowledgeable about automotive products and services.
Our customers are as passionate about Porsche as we are. If you’re ready to bring your expertise, energy, and enthusiasm to a dealership that’s setting new standards, we’d love to hear from you.
Why Join Us?
A world-class facility: Work in a cutting-edge dealership designed to deliver an exceptional experience for both customers and team members.
An iconic brand: Porsche is synonymous with performance, precision, and prestige. Be part of a legacy that inspires.
A dynamic team: Collaborate with passionate professionals who share your commitment to excellence.
Working at Porsche Centre Swindon
Explore locationLocated on Frankland Road, our Porsche Centre in Swindon is a short distance from the M4 motorway when you exit at Junction 16. As one of only six Porsche Classic Centres in the UK, Porsche Swindon has a wealth of knowledge about Classic models, as well as the latest technology and electric vehicles.
Porsche states that it is in the manual work that the true ability and real emotions can be found. By caring for both classic and modern sports cars, we are able to deliver extra attention to detail and knowledge of the Porsche brand to our customers. Dick Lovett has represented Porsche for over 60 years.
Working in the Service team
Explore teamWorking in the Service Team means that no two days are ever the same. As a member of our Service Team, whether you are front of house, assisting customers with their service enquiries, or behind the scenes assessing a vehicle's safety, you will be responsible for ensuring that our customers receive the very best customer service long after they’ve purchased their car or motorcycle from us.
Service Advisor
