Parts Advisor
Benefits with the role
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
BMW Swindon are looking for a motivated Parts Advisor to join the team! If you have experience of working in the automotive industry as a Parts Advisor, we would like to hear from you.
The ideal candidate will be a great team player, have a passion for cars and be a great communicator with both customers and colleagues. We are looking for a highly organised individual who appreciates that detail is everything and embraces the values of Dick Lovett Group.
Key Responsibilities
What does this role involve?
- Communicating with customers promptly and courteously, while fulfilling their orders.
- Ensuring all parts are correctly checked against delivery notes, that they are binned accordingly and that all orders are checked before delivery note is signed.
- Handling phone enquiries efficiently and professionally.
- Ensuring that the Service Department requirements are dealt with accurately and information is passed on as comprehensively as possible.
- Assisting in stock checks and van deliveries where required.
- Packing and loading Parts correctly.
If you have experience that would translate to these responsibilities and want to learn from our friendly team, please include a cover letter in your application to let us know why you would like to join us in the BMW Swindon Parts Department!
Essential Skills and Qualifications
- We are looking for an ambitious candidate who has the ability to work on their own initiative as well as part of a team.
- A key component for us is someone with a passion for customer service, can do attitude, flexibility and an enthusiasm for cars.
- Previous dealership experience would be beneficial. Use of Kerridge or DRIVE would be advantageous, along with BMW knowledge which is preferred but not essential.
If you are looking to progress as a Parts Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.
Working at BMW Swindon
Explore locationBMW Swindon is located in Rushey Park and accessible from the A3102 in Swindon. The closest Motorway Junction is Junction 16 of the M4 and the dealership is commutable from Chippenham, Cricklade, Malmsbury, and Farringdon.
After becoming an official BMW partner in 1968, Dick Lovett has the longest standing relationship with BMW in the UK. Dick Lovett is widely known in the Swindon area where we have seven Dick Lovett dealerships and facilities, and a strong reputation as a family-owned and run company.
Working in the Parts team
Explore teamJoining our Parts Team presents an exciting opportunity for individuals who prioritise customer service and strive for excellence in their work.
As a valued member of our Team, you will play a crucial role in delivering exceptional service to our retail customers, Trade customers, and Workshop Technicians. Your commitment to ensuring the availability of parts will be instrumental in achieving "first-time" fixes for as many customers as possible.
Parts Advisor
