Workshop Controller
Benefits with the role
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
BMW Melksham is looking to appoint an organised and enthusiastic Workshop Controller to lead our team of Technicians in our workshop. This would be a great opportunity for a Vehicle Technician with leadership experience who is looking to take the next step of their career, or an already established Workshop Controller who is looking for a new challenge.
Key Responsibilities
Reporting to the Workshop Manager, the main job function consists of:
- Demonstrating excellent leadership and communication skills
- Mentoring and developing our team of Technicians to ensure they are meeting all aspects of the BMW certification programme and their own personal development.
- Responsibility for the quality of Technician output, ensuring we are maximising productivities, efficiencies and profitability.
- Managing and delegating the workload ensuring efficient running of the workshop.
- Providing clear lines of communication between workshop and service advisors to ensure our customers’ expectations are prioritised.
- Ensuring all aspects of Health and Safety are maintained in the Workshop.
- Ensuring our workshop facilities and standards are maintained.
The individual should be proactive, process driven and committed to meet the high quality of work expected from our customers and brand, whilst managing a busy professional team. The successful candidate will have the ability to quickly prioritise and make decisions employing their excellent communication skills, in both verbal and written communication.
Essential Skills and Qualifications
The ideal candidate will need to have a proven track record in running an efficient workshop environment as a Workshop Controller. Whilst this is preferred it is not essential, as we would also consider applications from experienced technicians who have demonstrated strong supervisory skills in their previous role and are looking to make the next step in their career.
Please note, a full driving license will be required for this role.
We need someone with the ability to work in a high-pressured environment who has fantastic leadership skills that can drive the team forward to success. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.
The quality of work delivered is of paramount importance and you will be responsible for ensuring that there is a first-time fix for every repair.
If you would like to be considered for this exciting role, please apply today!
Working at BMW Melksham
Explore locationOur brand-new Melksham BMW dealership is conveniently located just off the A350, easily accessible from Junction 17 of the M4 motorway. We're approximately 15 miles from the city of Bath and 25 miles from the city of Bristol.
At BMW, we take pride in fostering a culture of innovation and excellence. The new eleven-car BMW showroom in Melksham features the new “Retail Next” design and shares a 27-bay workshop with MINI. As a company, we are committed to creating an environment that is collaborative, diverse, and inclusive, where everyone is given the opportunity to grow and succeed. When you work for BMW, you'll be part of a team that is passionate about pushing boundaries and driving progress in the automotive industry.
Working in the Vehicle Technicians team
Explore teamWorking in the Vehicle Technicians Team is an exciting opportunity for anyone interested in working with cars or motorbikes. Our workshops are equipped with modern tools and technology, ensuring a clean and safe working environment.
The Team is responsible for a diverse range of tasks, including vehicle servicing, repairs, MOTs, pre-delivery inspections, and diagnostic activities. Rest assured; you’ll have all the necessary resources at your disposal to ensure the job is done right the first time.
Workshop Controller
