Retail Manager
Benefits with the role
- Employee Car Ownership Scheme
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
We’re looking for an exceptional Retail Manager to join our high performing sales team at BMW Melksham. Our state of the art facility, opened in 2022, showcases the latest BMW Retail Next showroom design, making this an exciting opportunity to help shape the continued success of a modern, thriving dealership.
We’re seeking a proven automotive sales professional with outstanding communication skills, the ability to perform under pressure, and the drive to consistently meet tight deadlines.
Key Responsibilities
- Lead on customer retention and incremental finance income, ensuring Sales Executives have every opportunity to maximise results.
- Drive the sale of insurance products and value added packages in line with company KPIs.
- Ensure the team operates in full FCA compliance at all times.
- Work closely with the Sales Manager to maintain a seamless, referral driven sales process.
- Track, measure, and report performance accurately to Senior Management, maintaining clear and consistent data records.
Essential Skills and Qualifications
- A proven track record of success in automotive sales.
- Confident, effective communication skills with the ability to engage customers and colleagues at every level.
- Strong organisational abilities, ensuring deadlines and targets are consistently met.
- A professional, assured approach when handling customer enquiries.
- A natural leader who can motivate, inspire, and elevate the performance of the wider team.
If you’re an experienced sales professional ready for a fresh challenge, and eager to make an impact, we’d love to hear from you. Please send your CV and a cover letter to apply.
This is an FCA regulated position and is subject to Fit & Proper checks.
Working at BMW Melksham
Explore locationOur brand-new Melksham BMW dealership is conveniently located just off the A350, easily accessible from Junction 17 of the M4 motorway. We're approximately 15 miles from the city of Bath and 25 miles from the city of Bristol.
At BMW, we take pride in fostering a culture of innovation and excellence. The new eleven-car BMW showroom in Melksham features the new “Retail Next” design and shares a 27-bay workshop with MINI. As a company, we are committed to creating an environment that is collaborative, diverse, and inclusive, where everyone is given the opportunity to grow and succeed. When you work for BMW, you'll be part of a team that is passionate about pushing boundaries and driving progress in the automotive industry.
Working in the Sales team
Explore teamWorking in the Sales Team puts you at the heart of Dick Lovett. Our Sales Teams are incredibly passionate about the fantastic cars and motorcycles that we sell and are motivated to deliver the very best in customer service.
As one of the largest departments in any of our dealerships, the team is responsible for supplying customers with their dream car or motorbike. Your expertise and genuine enthusiasm will play a crucial role in establishing strong relationships with our customers, inspiring them to remain loyal to our dealerships.
Retail Manager
