Receptionist
Benefits with the role
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Our Dick Lovett Melksham dealerships are looking to appoint a Receptionist to provide an efficient service and greet customers. You will assist a variety of customers who will be enquiring in reference to Sales, Service and Parts. This role will work across the BMW, MINI and Land Rover dealerships, so it is a great opportunity to develop your hosting skills with a range of brands.
Please note, this role is a full-time position, including Saturdays on a rota basis.
Key Responsibilities
- To answer the telephone politely and efficiently.
- To deal with enquiries, taking messages or redirecting calls as appropriate.
- To provide a friendly and helpful reception experience at all times.
- Greet customers, notify the Sales, Service or Parts departments of their arrival, and maintain a high standard of professionalism at all times.
- To assist in any other administrative or stocking duties as required.
- To ensure displays and refreshment areas are kept clean, fully stocked and orderly.
- Provide support and cover to the BMW, MINI and Land Rover dealerships.
Essential Skills and Qualifications
- Experience of working in a customer facing role for at least one year.
- Confident, professional, smart in appearance
- Experience of operating a switchboard would be an advantage, but not essential.
This is a fantastic opportunity to join our team and provide an exceptional experience to our customers both in person and over the phone. If you can give customers a great experience, please send us your CV and Cover Letter today.
Working at BMW Melksham
Explore locationOur brand-new Melksham BMW dealership is conveniently located just off the A350, easily accessible from Junction 17 of the M4 motorway. We're approximately 15 miles from the city of Bath and 25 miles from the city of Bristol.
At BMW, we take pride in fostering a culture of innovation and excellence. The new eleven-car BMW showroom in Melksham features the new “Retail Next” design and shares a 27-bay workshop with MINI. As a company, we are committed to creating an environment that is collaborative, diverse, and inclusive, where everyone is given the opportunity to grow and succeed. When you work for BMW, you'll be part of a team that is passionate about pushing boundaries and driving progress in the automotive industry.
Working in the Customer Reception Team team
Explore teamBeing a part of the Customer Reception Team offers an exciting opportunity for those who are dedicated to delivering a personalised service to our valued customers.
As a member of our Team, your passion for delivering a personalised experience will shine through. Whether it's welcoming our customers, addressing their enquiries, or assisting them with their needs, you will play an important role in creating memorable and positive experiences.
Receptionist
