Hospitality Host
Benefits with the role
- Private Medical Insurance
- Health cash plan – Claim back medical costs
- Rewards platform – Gym & high street discounts
- 25 Days Holiday (plus Bank Holidays)
- Contributory Pension Scheme
- Regular Pay Reviews
- Life Assurance
- Servicing, Parts and Accessories Discounts
- Employee Assistance Programme
- Staff Referral Scheme
- Learning and Development
- Enhanced Family Leave
- Volunteering Opportunities
- Onsite Parking
Are you currently working in a front of house role in a hospitality or retail setting? Are you a Barista looking for a new challenge? Do you want to develop your skills of working in a customer facing role and work in a busy and exciting industry? If so, this role could be for you!
We are looking for a Host to join us and deliver exceptionally high standards around our busy Bristol BMW/MINI campus. The Host will work closely with the 'Senior Host' and members of the Reception team to ensure that all our customers hospitality needs are met while visiting our Centres.
This role is varied and a great chance to work with a wide range of customers and teams.
Key Responsibilities
- Ensuring the showroom is well presented, creating a welcoming and hospitable environment for customers.
- Hosting customers and attending to their refreshment needs while they are on site with us for sales and service appointments.
- Providing refreshments for on-site staff meetings.
- Ensuring the meeting rooms on site are clean, tidy and well stocked
- General housekeeping duties and light cleaning when needed.
- Ordering consumable stock from the wholesaler weekly.
- Planning for meetings and ensuring the meeting rooms are clean, tidy and well stocked.
- Working closely with our various different teams to give the best customer service possible.
Essential Skills and Qualifications
- Experience of working in a retail or hospitality environment in a customer facing role for at least one year.
- An understanding of the importance of keeping a well-presented showroom.
- Confident, professional, smart in appearance.
- Basic IT and computer systems experience would be beneficial to this role.
This would be an ideal position for someone looking to grow their prestige customer service experience. If you are keen to join Dick Lovett Group, we will look forward to seeing your application.
Working at BMW Bristol
Explore locationDick Lovett has been representing BMW for over 50 years and opened its Bristol location in 1997. As the largest dealership on the Bristol campus, BMW is also one of the most well-known by customers in the local area. We have team members who commute from around the South West to work in Bristol from Thornbury, Almondsbury, Bristol City Centre and Portbury.
The team works hard to provide a first-class service to both sales and aftersales customers. BMW Bristol is situated in Laurel Court just off the A4018, easily accessible from Junction 17 of the M5 motorway.
Working in the Customer Reception Team team
Explore teamBeing a part of the Customer Reception Team offers an exciting opportunity for those who are dedicated to delivering a personalised service to our valued customers.
As a member of our Team, your passion for delivering a personalised experience will shine through. Whether it's welcoming our customers, addressing their enquiries, or assisting them with their needs, you will play an important role in creating memorable and positive experiences.
Hospitality Host
