MINI Proactive Care

MINI Proactive Care

MINI Proactive Care is all about making your drive smooth and worry-free. By keeping an eye on your car’s health and maintenance early, helping you to avoid disruptions and enjoy every journey to the fullest.

How does MINI Proactive Care work?

Your MINI is equipped with advanced sensors that continuously monitor its condition, detecting any service requirements or potential issues like a breakdown or accident. If something arises, this information is quickly shared with MINI. The team will then proactively contact you through the MINI App, your vehicle’s system, or via email. In critical situations, they will call you to ensure prompt assistance.

What you need.

  • An active MINI account linked to your MINI.  
  • Ensure your MINI is assigned to your MINI ID in the MINI app. 
  • Your personal information, such as your current phone number, email address, and selected MINI Service Partner, registered under your MINI ID. 

To ensure MINI can stay in touch with you, please agree to the Privacy Policy within your vehicle and permit communication from your MINI Service Partner or MINI AG. For added convenience, activate push notifications in the MINI App.

MINI App. 

Getting started with MINI Service through Proactive Care is effortless. The MINI App provides clear updates on upcoming maintenance, estimated expenses, and service progress. Whether you’re monitoring your vehicle’s brake fluid status or arranging a repair appointment online, the MINI App is your go-to tool for staying connected with your MINI and its services.
MINI App. 

Benefits of MINI Service with Proactive Care. 

Proactive

Proactive.

Professional

Professional.

Convenient

Convenient.

Free of charge

Free Of Charge.
Proactive Care Every Day

We understand that life gets busy, and you might occasionally forget about routine car services – but don't worry, we've got you covered! If your vehicle is due for a brake service, we'll send you a reminder so you can schedule it at a time that works best for you. Additionally, if you experience a breakdown or are involved in an accident, the MINI Roadside Assistance team is ready to provide fast, expert support. 

Remote Diagnosis

With real-time monitoring of your vehicle's data, we can detect service, maintenance, or repair needs early, allowing you to address them quickly and prevent costly repairs or breakdowns. This also helps streamline the repair process, reducing the time your vehicle spends with us and ensuring your MINI remains safe and reliable.  

Here to Help

To learn more about MINI Proactive Care or get assistance with setting it up in your vehicle, please reach out to your local Dick Lovett MINI Dealership. Our friendly team will be happy to help! 

MINI Bristol​ - 0117 171 1288

MINI Hungerford - 01488 853 597

MINI Melksham - 01225 597 161

MINI Swindon - 01793 398 754